Privacy Policy
Effective Date: May 1, 2025
Pulse Claim (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.pulseclaim.com (“Website”), or communicate with us through phone, email, or SMS.
1. Information We Collect
Personal Information
When you contact us, complete a form, or use our services, we may collect the following personal details:
- Name, phone number, email address, and mailing address
- Information related to your practice or business for billing and account setup
- Any other details you voluntarily provide in communication with us
Automatically Collected Information
When you visit our website, we may automatically collect technical data such as your:
- IP address, browser type, and operating system
- Referring URLs and pages viewed
- Date and time of your visit
This helps us improve functionality, security, and user experience.
2. How We Use Your Information
- Provide and Improve Services: Deliver requested services, respond to inquiries, and enhance service quality.
- Customer Support: Manage billing, send service updates, and resolve account-related issues.
- Communications: With your consent, contact you by phone, SMS, or email regarding appointments, billing, service information, or new Pulse Claim offerings.
- Legal Compliance: Fulfill legal, contractual, and healthcare confidentiality obligations.
3. Information Sharing and Disclosure
Pulse Claim does not sell, rent, or trade your personal information or contact details to third parties for marketing purposes. We may share information only under these limited circumstances:
- Legal Requirements: When required by law or to protect our rights, safety, or the rights of others.
SMS Consent and Privacy
Pulse Claim respects your communication preferences. Any SMS consent or phone number you provide will be used solely for delivering messages related to your account, billing, or Pulse Claim services. SMS consent and phone numbers are never shared, sold, rented, or transferred to third parties or affiliates.
4. Data Security
We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we employ reasonable security practices to ensure the confidentiality and integrity of your data.
5. Your Rights and Choices
Opting Out
You may opt out of receiving promotional emails at any time by clicking “Unsubscribe.” For SMS messages, you can:
- Reply STOP to opt out
- Reply HELP for assistance
You may still receive essential non-promotional messages about your account or services.
Access and Correction
You may request access to or correction of your personal information by contacting us using the details provided below.
6. Third-Party Links
Our website may contain links to external sites. Pulse Claim is not responsible for the privacy practices or content of those third-party websites. Please review their individual policies before providing any information.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with an updated “Effective Date.” We encourage you to review this page regularly to stay informed about how we protect your information.
8. Contact Us
Company Name: Pulse Claim
Address: 6545 Market Ave N Suite 100, Canton, Ohio 44721
Email: info@pulseclaim.com
Website: www.pulseclaim.com
Phone: +1 (234) 368-2825
9. SMS Terms & Conditions Summary
By opting in to receive text messages from Pulse Claim, you consent to receive SMS communications related to your account, billing, service updates, and promotional information. Message frequency may vary. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for assistance at any time. SMS consent and phone numbers are not shared, sold, or transferred to any third parties or affiliates. For full details, please review our Terms & Conditions and this Privacy Policy.